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RACER
FAQ's

I cannot allow my password to be shared, even within the office. Is Racer a secure way to login to PACER?

Absolutely! At the beginning of each new session, Racer will prompt you to enter your login ID and password but will encrypt the password so that someone looking over your shoulder cannot see it. Racer will then use this information to login to PACER for the remainder of the session, but will not store it. If at any time you close down your session and restart, Racer will need you to enter the information again.

How long does Racer take to upload files?

Racer takes a fraction of the time to upload a file than does a human operator. What used to take an hour or more will now be uploaded in around 10 minutes!!! And, while Racer is working, your employees can work on other tasks - either at their computer or even away from their desks.

Is Racer accurate?

With Racer you get machine accuracy! Racer eliminates the possibility that the wrong attachments will be uploaded or associated with the wrong case. And, in the event that Racer is asked to upload a case but is not provided with the correct attachments, it will indicate this in the results log.


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